homehero
Home Services & Maintenance
A comprehensive marketplace for booking verified professionals for home repairs, cleaning, and maintenance.
(Research)
Analyzed the difficulty homeowners face in finding vetted, reliable service providers, often resulting in inconsistent quality and pricing.
(Experiment)
Implementing a strict multi-step professional verification process and a transparent, fixed-pricing model based on service type and duration.
(Results)
A trusted community platform that reduced the "search-to-booking" time to under two minutes while maintaining high service quality ratings.
(Key Achievements)
Background-verified professional database and rating system.
Instant booking and calendar synchronization for service providers.
Secure escrow-style payment system released upon task completion.
Post-service warranty and easy re-booking features.
HomeHero Services
